Privacy Policy

Riviera Dreamer Tours LLC (“we,” “our,” “us,” or “Riviera Dreamer Tours”) is committed to protecting your privacy and ensuring you have a positive experience when interacting with our company online or in person. This Privacy Policy explains how we collect, use, and protect your information when you visit our website, join our email list, inquire about a tour, or participate in any services we provide.

By using our website or submitting information to us, you agree to the terms of this Privacy Policy.

1. Information We Collect

We may collect the following types of information:

A. Personal Information You Provide

  • Name

  • Email address

  • Phone number

  • Mailing address

  • Payment information (processed securely through third-party providers; we do not store full credit card numbers)

  • Passport information (only when required for travel-related services)

  • Emergency contact information

  • Any additional information you voluntarily provide through forms, email, or communication with us

B. Automatically Collected Information

When you visit our website, we may automatically collect:

  • IP address

  • Browser type and version

  • Device information

  • Pages viewed

  • Referring website

  • Date and time of visits

  • General geographic location

This data helps us improve website performance and user experience.

C. Cookies and Tracking Technologies

We may use cookies, pixels, and similar technologies to:

  • Improve website functionality

  • Analyze usage

  • Personalize marketing

  • Track email engagement

You may disable cookies through your browser settings.

2. How We Use Your Information

We use your information to:

  • Respond to inquiries

  • Provide tour information

  • Manage bookings and reservations

  • Process payments

  • Send updates, newsletters, and promotional emails

  • Improve our website and customer experience

  • Comply with legal and regulatory requirements

We will never sell your personal information.

3. How We Share Your Information

We may share your information with:

  • Trusted third-party partners, such as payment processors, booking systems, email marketing services, and travel suppliers (hotels, transportation providers, activity partners) when necessary to operate a tour.

  • Service providers who assist with website hosting, analytics, marketing, and customer support.

We only share the minimum information required to deliver our services.

We may also disclose information if required by law, regulation, or to protect our rights and safety.

4. Payment Processing

Payments for tours or services are processed through secure third-party platforms (e.g., Stripe, PayPal, or other booking/payment solutions).
We do not store your credit card details on our servers.

5. Email Communications

By subscribing to our email list or contacting us, you may receive:

  • Tour announcements

  • Travel updates

  • Marketing messages

  • Administrative communications

You may unsubscribe from marketing emails at any time by clicking the “unsubscribe” link or contacting us directly.

6. Data Security

We take reasonable and industry-standard measures to protect your information, including:

  • Encrypted data transmission (HTTPS)

  • Secure hosting environments

  • Limited access to personal information internally

However, no online transmission or system is completely secure. We cannot guarantee absolute security of your data.

7. International Data Transfers

If you are located outside the United States, your information may be transferred, stored, and processed in the United States and Italy, where our team operates. By providing your information, you consent to these transfers.

8. Your Rights

Depending on your location, you may have the right to:

  • Access your personal information

  • Request corrections

  • Request deletion of your data

  • Opt out of marketing

  • Request a copy of the information we hold

To exercise these rights, contact us at the information below.

10. Links to Third-Party Websites

Our website may contain links to external sites. We are not responsible for the privacy practices or content of third-party websites.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised “Last Updated” date. Continued use of our website after updates means you accept the modified policy.

12. Contact Us

For questions about this Privacy Policy or how your data is handled, you can contact us here.